00420nam a2200157Ia 4500008004100000020001500041082001600056100001700072245003600089260004200125300000800167650001600175650003700191653001400228653002000242170901s2008    xx            000 0 und d  a8170005485  a020.6bD11Q  aDabas, K. C. 0aQuality Management in Libraries  aNew DelhibEss Ess Publicationsc2008  a272  aGneralities  aLibrary and Information sciences  aLibraries  aQuality control