00418nam a2200145Ia 4500008004100000020001500041082001900056100002100075245005100096260003100147300000800178650003800186650003400224653001400258170901s2002    xx            000 0 und d  a8187036680  a658.8342bV98M  aVyas, H. Parimal 0aManaging and Measuring Consumers' Satisfaction  aJaipurbBook Enclavec2002  a251  aManagement and Auxiliary services  aTechnology (Applied sciences)  aConsumers