TY  - BOOK
AU  - Shukla, Rajesh Kumar
TI  - Total Quality managment
SN  - 818926723x
U1  - 658.562 
PY  - 2005///
CY  - Lucknow
PB  - New Yoyal Book Co.
KW  - Management and Auxiliary services
KW  - Technology (Applied sciences)
KW  - Quality control
ER  -