00486nam a2200157Ia 4500008004100000020001500041082001900056100001800075245006400093260004400157300000800201650003800209650003400247653002600281700002100307170901s2002    xx            000 0 und d  a8120321731  a658.4034bH25I  aHana, Mark D. 0aIntegrated Oerations ManagementbAdding Value for Customers  aNew DelhibPrentice Hall of Indiac2002  a753  aManagement and Auxiliary services  aTechnology (Applied sciences)  aOperations management  aNewman, W. Rocky